We’ll help you understand what’s covered and what’s possible
MindWell is in-network with Aetna Commercial plans. For all other insurance, we work as an out-of-network provider — we’ll verify your benefits upfront and submit claims on your behalf so any eligible reimbursement comes directly to you.
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No, unfortunately, MindWell does not currently accept Medicare or Medicaid plans. Clients with these insurance plans are responsible for the full session fees on a self-pay basis.
We’ll take your payment information when you book your first appointment. You’ll be billed at the close of your appointment, and it may take 1-2 business days for the charge to show up on your statement. We accept all major credit/debit cards — even some HSA and FSA accounts.
Flexible spending accounts (FSA) and health savings accounts (HSA) are like personal savings accounts for medical expenses. The funds in these accounts are deposited on a pre-tax basis and can be applied to our services. We recommend that you research your specific plan to best understand how to utilize it for services with MindWell.
Following your appointment, we’ll complete and submit a claim to your insurance provider. Once processed, any reimbursement due back to you will be sent to you from the insurance directly. If you need to request a superbill, please contact Billing@mindwellcenter.com.
Many insurance plans reimburse coverage for virtual therapy sessions. To verify your coverage, reach out to your insurance company.
Some companies have monthly stipends as part of employee well-being initiatives. You can dedicate those dollars to mental health (i.e., therapy with us). Check with your company’s HR office for more information.
To best verify your new benefits please send copies of the front and back of your new insurance card to our billing team at Billing@mindwellcenter.com.
MindWell accepts Aetna Commercial for individual therapy, and most Aetna members pay only a co-pay — though exact costs depend on your plan. If we are out-of-network with your insurance, we will verify your coverage, estimate your costs, and submit claims on your behalf.
Session fees vary based on provider, session length, and your individualized treatment plan. For the most current rate information, please visit our Insurance page or contact us directly — we’re happy to walk you through your options before your first appointment.
locations
Ithaca, NY
Albany, NY
Burlington, VT